On behalf of my Inspectors and their teams, I thank all the officers and staff of Shrewsbury and Atcham Borough Council for their support and co-operation during this inspection.

Chris Bull

Acting Director General

Benefit Fraud Inspectorate

Contents

  Download the entire report (369 kb)

Section 1: Introduction

Section 2: Management summary

Section 3: Findings and conclusions

Benefit administration

Counter fraud

Section 4: Major recommendations

Section 5: Minor recommendations

Appendix A: BFI methodology

Appendix B: Authority background

Appendix C: IT security

Appendix D: Fraud management system

Appendix E: The interface between SABC and BA

Appendix F: The interface between SABC and ES

Appendix G: Corporate framework

 

* Highlighted parts of this report are omitted from the published version as they may assist fraudsters or may contain confidential commercial information.

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