Berwick-upon-Tweed Borough Council

May 2000

Highlighted parts of this report are omitted from the published version as they may assist fraudsters, contain confidential information or unnecessarily identify individuals.

Contents

• Foreword
• Summary
• Findings
• Introduction
• Getting it right
• Keeping it right
• Putting it right
• Making sure things work
• Appendix A: Live load analysis
• Appendix B: Benefit periods
• Appendix C: Reviews and further reviews
• Appendix D: Overpayments
• Appendix E: Fraud referrals and investigations
• Appendix F: Organisational structure
• Appendix G: Post opening

A list of the abbreviations used in this report follows...